Shipping Policy

Last updated: August 2026

Processing Time

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Coverage

We currently ship to the United States and United Kingdom only. We're working on expanding to more countries — sign up to our mailing list to be the first to know.

Method	Estimated Delivery
Standard	5–7 business days
Express	2–4 business days

Exact shipping costs are calculated and displayed at checkout based on your delivery address.

Order Tracking

Once your order ships, you will receive an email with your tracking number. Please allow 24 hours for tracking information to update.

Lost or Delayed Orders

If your order hasn't arrived within the estimated delivery window, please contact us at zuraehelp@gmail.com with your order number and we will investigate immediately.

Questions?

Email us at zuraehelp@gmail.com and we'll get back to you within 24–48 business hours.